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Refunds & Cancellation Policy

This cancellation policy applies to Mentor Program, LFTL AUS 1 & 2 Day passes, pre/post conference

Refunds will be made for cancellations sent via email to Jordanna Smith (info@basipilates.com.au).

Cancellation emails must be dated on or before May 31, 2020, will be subject to a $150 cancellation fee for ‘LFTLAUS 2 Day pass’ and pre/post conference,  and $90 for ‘LFTLAUS Day Pass’.

Cancellation emails dated between June 1, 2020, and August 31, 2020, will be subject to a $300 cancellation fee for ‘LFTLAUS 2 Day pass’ and pre/post conference, and ‘LFTLAUS Day pass’ cancellations will be subject to a $150 cancellation fee.

No refunds will be given for cancellations received after September 1, 2020.

Mentor Cancellation – emails dated on or before March 31st 2020, will be subject to a $300 cancellation fee for Mentor program. Emails dated 1st April – 1st May 2020 will be subject to a $400 cancellation fee.   No refunds will be allowed after 1st May as you were a deciding factor for the program and waitlist.   Replacements spots can be organised by the registered attendee.

 

BASI Pilates Australia reserves the right to substitute Workshops or Presenters at any time. Please allow 4 – 6 weeks for any refund to be processed after the Learn From The Leaders Conference.

Have you been postponing registering because you just don’t know what sessions to choose from? We know that building your conference schedule can feel like a daunting task. Good news is we are here to help!

Email our student affairs administrator, Emily Lamb, at student@basipilates.com.au to set up a short phone call to help you build your ideal conference schedule.